1. Make sure you get the name of the interviewer and greet them friendly using their first name something like“Hello Lorraine, Hello Suzanna, THANK YOU FOR SEEING ME TODAY” or I APPRECIATE THE OPPORTUNITY TO HAVE THIS INTERVIEW”
2. Try to smile and relax THROUGHOUT your interview
3. Sit upright AND look the interviewers straight in the eyes, it is important that your show them that you are enthusiastic and excited about the opportunity.
4. If you don’tunderstand–ask them to PLEASE REPEAT THE QUESTION
5. Be honest and truthful
6. Don’t answer questions with a "yes" or "no". Expand and explain whenever possible giving details about yourself and your experience, which relate to the position.
7. You must at no point say “sorry my English is not good” –rather say something positive, like “I am still improving my English and I practice everyday. I know in the UK I will improve my English even more!”
Preparation is the first essential step towards a successful interview.
Know the Employer
Read the information about the employer, familiarize yourself with the services offered at the Company. Have a look at their website if possible.
Dress professionally and conservatively, paying attention to all facets of your dress and grooming. Arrive on time for the interview
Smile and Relax!
You are being interviewed because the interviewer wants to hire staff-not because they want to trip you up or embarrass you! They will give you all the opportunities to do well, they will be happy to explain the questions or help and guide you as far as they can.
What they want to see during the interview:
1. THAT YOU ARE A CARING, KIND PERSON WITH A PASSION FOR ELDERLY PEOPLE
2. THAT YOU REALLY WANT THIS POST
3. THAT YOU WILL BE COMMITTED AND LOYAL TO THE EMPLOYER
4. THAT YOU ARE KEEN TO LEARN AND IMPROVE YOUR SKILLS IN THE UK
Q1. TELL ME ABOUT YOUR NURSING EXPERIENCE
How to answer:
Prepare a short statement about your experience.
Only focus on your transferrable nursing skills: Skills that the employer can use in a care home/ elderly care unit. ( Remember: They are not looking for dental nurses or midwifes, therefore it is important that you highlight your general nursing experience in the interview)
For example: I have qualified as a nurse 6 years ago. In this time I worked in many different units including elderly/ medical and surgical wards. Currently I am working as a volunteer dental assistant.
Q2. WHAT TO DO WHEN YOU GIVE THE WRONG MEDICATION TO A PATIENT? (Also called a DRUG ERROR)
How to answer:
- How you respond will depend on what the medication was that you gave the patient. For example if it was a cardiac tablet or insulin, you might need to call an ambulance / doctor. YOU MUST ALWAYS ATTEND TO YOUR PATIENT SAFETY FIRST!!
- You must also REPORT THE INCIDENT to your manager and write a STATEMENT about what happened
1.As a nurse it is important to try to avoid DRUG ERRORS at all costs
(By DOING CHECKS for RIGHT patient, RIGHT dose, Right Time ETC)
- Afterwards it is good to evaluate and try to see what has caused you to make such a mistake – this way you can make sure it will not happen again.
- Follow the Companies Policies and Procedures
Q3. HOW TO DELIVER GOOD STANDARD OF NURSING CARE?
How to answer:
In the UK nurses use what we call the NURSING PROCESS. You can use the steps of the NURSING PROCESS for any nursing problem and it is very important that you make sure in your interview you use these words:
- I WILL ASSESS THE NEEDS of the resident/patient
- I WILL PLAN CARE that I give to my patients (In UK the nurses will write a care plan listing their actions to take)
- I WILL MONITOR the care we provide
- I WILL EVALUATE the care delivered
HOW DO YOU KEEP YOUR NURSING SKILLS UP TO DATE: You must say that you know it is important to keep yourself up to date!! This is why you always:
1.Attend nursing course when you can/ 2. Read nursing journals (online or books)/ 3. Learn while you work from senior nurses/ doctors, 4.Reflect on my own practice
Q4: HOW TO DO HANDLE EMERGENCY SITUATION
- YOUR PATIENT FELL FROM HER BED
- CARDIAC ARREST / HEART ATTACK
- CARE ASSISTANT / STAFF MEMBER ABUSE A PATIENT
- PATIENT TAKE WRONG MEDICATION
- PATIENT GO MISSING (in this case you 1st must try to find patient – look everywhere BEFORE you call manager/police/ family)
If you get a question like this you must REMEMBER that the CARE HOMES do not have a doctor on site! So don’t just answer “I will call the doctor!” It may take the doctor up to a few hours to get to the CARE HOME
How to answer:
- ATTEND TO THE PATIENT FIRST!!
- WILL NOT LEAVE THE PATIENT ALONE / I will make sure myself or someone stays with patient
- I WILL RAISE ALERT/ GET HELP
- REASSURE MY PATIENT THROUGHOUT
- DEPENDING WHAT THE EMERGENCY IS you can also
Start CPR / Administer O2/ Monitor vital signs / follow ER’s telephone instructions
Q6 UNDERSTANDING YOUR ROLE?
To test that you understand your role in a care home. You can expect questions like
- 1.WHAT IS A CARE HOME?
Care home is where we provide nursing care to vulnerable adults (elderly people who need some general support or nursing care with their daily activities)
- 2.WHAT WILL YOUR RESPONSIBILITIES BE AS A NURSE in the UK?
- Follow the NMC code of conduct as well as policies of my employer
- I must ASSESS, PLAN, MONITOR & EVALUATE care provided to my patients
- I will be accountable for all my actions and make sure that I practise safe nursing
- I must PROTECT my patients from any kind of ABUSE and KEEP THEM SAFE
- I must keep improving my English so that I communicate with full confidence with my patients/ staff/ families (THERE ARE MANY COURSE)
- 3.WHAT WILL YOU NEED FROM YOUR EMPLOYER WHEN YOU 1ST START?
When I start I will need some training and support in the beginning - about things that are different from here. I believe basic nursing are the same everywhere in the world so I am sure it will not be too difficult I will be WILLING to work hard and learn quickly
If I do not feel safe in my practise I will make sure my manager knows
- 4.HOW WILL YOU MAKE SURE YOU FIT INTO THE TEAM?
I will work hard to earn their respect. I will be friendly and professional to all. I will also make an effort outside work to go to work functions and to also become part of the community where I live. I find it easy to get on with many people and never had problems before.
Q 7 CLINICAL THINGS TO KNOW
|Types of Diabetes(Type 1 Type 2 either insulin dependant or not insulin dependant)||Signs of heart attack (anxiety, shortness breath, chest pain etc)||
Types of pressure sores
bedsores/ ulcers Nurses MUST prevent bedsores by assessing, planning/ monitor and evaluate. For example turn patient 2 hrly/ good diet etc
PRESSURE SORES Is signs of bad nursing a grade 4 pressure ulcer is seen as neglect and it is a legal requirement to be reported to CQC
Signs of depression
Loss of energy, patient sleep a lot, tearfulness, no appetite for food, withdrawn,etc
As a nurse you answer to your nursing board in UK you will answer to the NMC and as a nurse you will have to answer for your actions or if you have not taken action where you should have.
You are accountable for the acts you may delegate to the carers, so think if they are competent to undertake the task you delegate to them beforehand.
You will work with junior staff / untrained staff carers etc and you have to supervise their actions. To deliver the care is YOUR responsibility and you have to know everything about your patients
CHALLENGING BEHAVIOUR like
dementia /learning disorders– THIS TYPE OF PATIENTS need a LOT OF PATIENCE and KINDNESS and EMPATHY from the nurses who care for them
TYPES OF ABUSE
Various types like physical abuse, emotional, financial abuse etc. NEGLECTING A PATIENT is also a form of abuse for example if you ignore your patient or leave her in a wet bed etc THAT is also abuse
People who needs to be protected from abuse
ANTICOAGULANT An anticoagulant is a
substance that prevents clotting of blood like wafarin or heparin
NMC code of conduct Professional
standards for nurses and midwives. You have a duty of care at all times and people must be able to trust you with their.